If you are shipping the product
Carefully pack the item(s) in the original package.
Stick the shipping label we offered on the outer
The refund would be processed after the item is received by our warehouse staff, which is confirmed to be unopened and in good condition.
For assistance on return, please send a message at firstname.lastname@example.org
How long you will receive the refund money?
- If you pay by the credit card, you will receive a refund within 3-15 days after receiving the refund email (according to the customer-owner credit card company transferring time).
- If you pay through the Paypal, you will receive the refund on time after you receive the refund email.